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CBTS Launches State-of-the-Art Enterprise Network Operations Center

02/22/10
Continues Domestic Growth and Foreshadows International Reach
CINCINNATI, Feb 22, 2010 (BUSINESS WIRE) -- CBTS, a national provider of data centers and managed services, has launched its new Enterprise Network and Operations Center (ENOC) in Mason, Ohio, just outside of Cincinnati. The facility - which now monitors and manages over one hundred thousand technology infrastructure devices - has been relocated to a centric location to support the company's existing clientele in the United States, Europe, Canada, Mexico, and Puerto Rico.

"Not only is the investment in a new ENOC a continuation of our promise to continually provide cutting edge service - both in terms of professionals and technology - to current clients, but it is a commitment to our future growth," said Dave Burns, Vice President of Managed Services. "As we look out five years from now, our organization wants to be prepared for the increasing success we are seeing out of our international segment."

The 10,000 square-foot center, which can be expanded to 40,000 square feet, uses the latest in ScienceLogic EM7 integrated system, network, and application management. Running 24 hours a day, the ENOC is crucial to enterprise IT needs - ranging from proactive monitoring and management to break/fix. Responsible for such critical operations, the building and the internal facility have also been equipped with undisclosed secure-access technologies and procedures.

"We are extremely excited about the expansion of our operations and the ability to support our clients both domestically and globally. The organization will continue to invest based on our customers' needs and objectives, as we are committed to having one of the most comprehensive support models in the market," said John Burns, President of CBTS.

About CBTS

A division of Cincinnati Bell Inc., CBTS combines the data networking capabilities of Cincinnati Bell with next-generation managed services that provide companies with flexible solutions for end-to-end IT deployment. The CBTS business model can help organizations increase productivity and operational efficiency while reducing costs and risks through solutions that focus on business continuance, compliance, security, and technology infrastructure. For more information, visit www.cincinnatibell.com/cbts.

About Cincinnati Bell

With headquarters in Cincinnati, Ohio, Cincinnati Bell (NYSE: CBB) provides integrated communications solutions--including local, long distance, data, Internet, entertainment and wireless services--that help keep residential and business customers in Greater Cincinnati and Dayton connected with each other and with the world. In addition, businesses ranging in size from start-up companies to large enterprises turn to Cincinnati Bell for efficient, scalable office communications systems as well as complex information technology solutions including data center and managed services. For more information, visit www.cincinnatibell.com.

SOURCE: Cincinnati Bell Inc.

Media:
CBTS
Christi Cornette, 513-841-5022
christi.cornette@cbts.cinbell.com