Customers Experience Fewer Dropped Calls with Cincinnati Bell
CINCINNATI--(BUSINESS WIRE)--Jun. 12, 2009--
Based on the recent report of an independent testing organization,
Cincinnati Bell Inc. (NYSE:CBB) continues to operate the best wireless
network* in Cincinnati and Dayton. Extensive testing and
analysis conducted by an independent third-party testing organization
confirmed that Cincinnati Bell Wireless has the fewest dropped calls of
any wireless network in Cincinnati and Dayton. This is the third time
since 2005 that Cincinnati Bell’s network has outperformed the
“We take great pride in providing customers with the best wireless
coverage in Cincinnati and Dayton by employing local engineers and
technicians who help ensure the best calling experience in the areas
where our customers live and work,” said Tim Bracken, director of
postpaid wireless for Cincinnati Bell. “Our efforts to provide great
coverage are not limited to local markets. We have agreements with
hundreds of other operators to ensure Cincinnati Bell Wireless customers
receive superior coverage both nationally and globally.”
The testing included gathering and processing data from more than 42,000
calls that were placed on the networks of the area’s six largest
wireless carriers: Cincinnati Bell, AT&T, Cricket, Sprint, T-Mobile, and
Verizon Wireless. Calls were made while driving more than 1,900 miles in
and around Cincinnati and Dayton. The study also evaluated in-building
performance based on calls made from the public areas of various
buildings during normal business hours. Compared with test calls placed
on competing networks, Cincinnati Bell’s network had less than half the
rate of dropped calls, a key indicator of overall network quality.
As a local company with strong ties to the community, Cincinnati Bell
takes additional measures to increase wireless coverage when periods of
concentrated usage are expected. For example, the company uses portable
cell sites known as “Cell on Wheels” or COWS and other equipment to help
boost connectivity during events such as Cincinnati Bell/WEBN Fireworks
or at locations like Great American Ball Park and Paul Brown Stadium. In
total, Cincinnati Bell’s network includes more than 1,000 cell sites
located in Greater Cincinnati, Northern Kentucky and Dayton. The
Cincinnati Bell Wireless network covers roughly 4,800 square miles and
handles approximately 450 million minutes of talk time per month or
about 15 million minutes a day.
Cincinnati Bell has extensive roaming agreements that ensure its
customers receive coverage throughout the United States and in 150
countries around the world. For more information about Cincinnati Bell
Wireless rate plans and handsets, visit www.cbwireless.com.
About Cincinnati Bell Inc.
With headquarters in Cincinnati, Ohio, Cincinnati Bell provides
integrated communications solutions—including local, long distance,
data, Internet, and wireless services—that keep residential and business
customers in Greater Cincinnati and Dayton connected with each other and
with the world.
In addition, businesses nationwide ranging in size from start-up
companies to large enterprises turn to Cincinnati Bell for efficient,
scalable office communications systems as well as complex information
technology solutions including data center and managed services.
Cincinnati Bell conducts its operations through three business segments:
Wireline, Wireless, and Technology Solutions. For more information,
*Best network/fewest dropped call claim based on an independent study
conducted in February 2009.
Source: Cincinnati Bell Inc.
Cincinnati Bell Inc.
Lisa McLaughlin, 513-368-1860